Email: Go through Shopify’s Help Center – or ping a message to support@shopify.com – for email-based help. Phone: Shopify offers 24/7 phone-based support in the US and around the world.
In this regard, how do I get live chat support on Shopify?
Considering this, is Shopify support free? If you’re using a free theme from Shopify, then Shopify support might be able to help you with small changes to your theme. If you’re on the Basic Shopify plan or higher, then you can use up to 60 minutes of free design support, used in 15 minute increments.
Also the question Is, can I phone Shopify? The Shopify app works on Android devices and iOS devices including iPhone, iPad, and iPod Touch. The Shopify app supports the following OS versions: iOS – version 14 or later. Android – version 8 or later.
Amazingly, how long does Shopify support take? Approximately 5–10 business days.The Shopify support team is available 24 hours a day, 7 days a week, by email, live chat, and phone.
Table of Contents
What is Shopify email?
With Shopify Email, you can create, run and track email marketing campaigns natively inside Shopify Marketing. Using highly customizable email templates, existing brand assets, and product content from your store, creating your next marketing campaign is extremely easy.
Why is Shopify charging me?
Shopify charges you a small fee to allow you to accept major credit cards, such as Visa and Mastercard, as payment in your store. You don’t pay any fees to the credit card payment provider itself.
How can I get free Shopify?
Step 1 – To enroll in a free trial plan simply go to www.shopify.com/free-trial and enter your e-mail. Then confirm by clicking the “Start free trial” button. Step 2 – In the next step, add your password and store name. Then confirm by clicking the “Create your store” button.
Does Shopify charge after free trial?
Your account will be frozen and you won’t be charged for anything when your trial expires. If you choose a pricing plan before the end of your free trial, then you need to manually pause or deactivate your store to cancel your account.
Where is Shopify based?
The company was founded by Tobias Albin Lütke, Daniel Weinand and Scott Lake on September 28, 2004 and is headquartered in Ottawa, Canada.
Can I manage Shopify on my phone?
The Shopify App lets you do basically everything to manage your store from your phone. You can use it to add products, fulfill orders, manage inventory levels, communicate with customers, compare sales channels, and keep track of changes in revenue and other analytics.
How do I email Shopify support?
Email: Go through Shopify’s Help Center – or ping a message to support@shopify.com – for email-based help. Phone: Shopify offers 24/7 phone-based support in the US and around the world.
How much does Shopify take per sale?
Shopify also takes 1.6% of each online sale, and 20p. You are getting a lot for your money. This is for established businesses that have achieved a certain amount of ecommerce success, and want to grow further.
Does Shopify hold your money?
Shopify can hold your funds for 30 to 120 days. However, the hold can sometimes take up to six months because third parties, like banks and credit card companies, are involved. Entrepreneurs across the globe use Shopify and often, transactions are straightforward and will follow the normal payment schedule.
How do I access my Shopify admin?
- Go to your Shopify login page.
- Enter your store domain or your custom store domain and click Next.
- Enter your email and click Continue.
- Enter your password and click Log in.
How do I cancel Shopify?
- Once you’ve logged into your Shopify account, head to the “Plan and permissions” section of your account through the Settings menu.
- Under “Store status,” click on the “Close your store” option.
- Enter your password, then click “Close store” again.
Does Shopify have automated emails?
If you have a Shopify store, you can set up an automated email series that sends to customers when they make their first purchase. For example, you can send a “thank you” series, request a review of their purchase, or recommend additional products they may be interested in purchasing.
Does Shopify send confirmation emails?
How to customize email notifications. Shopify sends notifications to customers when different actions take place. There are 16 notifications that customers can receive, including order confirmation and abandoned checkout.
What is Klaviyo Shopify?
Klaviyo is a growth engine for Shopify Plus stores. We accelerate momentum for ecommerce businesses — and we do it in a fast, reliable, scalable, and cost-effective way. Unlike every other marketing platform, Klaviyo doesn’t force a trade off between ease of use and powerful functionality.
What happens if you don’t pay Shopify?
If you missed paying your Shopify subscription bill or if a payment fails three times, then your store is frozen until you settle your bill with Shopify. Your store does not freeze until your bill’s due date. If your store is frozen, then you can’t access your Shopify admin and customers can’t view your store.
Whats cheaper Etsy or Shopify?
Etsy is cheaper when you look at upfront cost. If you’re on a tight budget or only want to sell a few items, Etsy will definitely be cheaper than Shopify. But if you’re earning a lot of money in sales, Etsy’s 5% transaction fees could become expensive, making Shopify cheaper in the long run.
How do I avoid transaction fees on Shopify?
You can avoid transaction fees by activating Shopify Payments, which is Shopify’s own payment provider.
Is dropshipping legal?
Is dropshipping legal? Yes, dropshipping is legal. You may run into other legal issues depending on who your supplier is, but dropshipping on its own is a perfectly legitimate method of order fulfillment. Just remember to protect yourself with a Dropshipping Agreement Contract.
Is Shopify free for 90 days?
- You can sell products with the free trial once you’ve chosen a plan. Once you choose a Shopify paid plan, which you’ll pay for once your 90-day trial is over, you can begin selling on the platform. This is incredibly useful for those who want to get out there and get it as soon as they can.
Is Shopify free for 3 months?
The current standard 14-day free trial allows merchants to try Shopify before committing to an active monthly plan. It starts on the day you join up so make sure you’re ready to go with setting up your store from day one.
Who owns Shopify?
Tobi Lütke, billionaire founder of Shopify. Tobi Lutke, the Canadian CEO and founder of e-commerce platform Shopify, has a net worth that’s doubled to $3.2 billion in just six months, thanks to his company’s skyrocketing stock.
What percentage does Shopify take?
Shopify offers three pricing plans: Shopify Basic costs $29 per month, with 2.9% + 30¢ per online transaction. The main Shopify plan costs $79 per month, with 2.6% + 30¢ per transaction. Advanced Shopify costs $299 per month, with 2.4% + 30¢ per transaction.
How much does a Shopify expert cost?
Hiring a Shopify expert that will develop and do a complete setup of your web store will cost around $500, at an average. If you want to work on limited features and functionality, you can expect to spend around $100-$250.
Does Shopify have an office?
To put the company’s 5,000-strong global workforce into perspective, Shopify has 17 offices worldwide, scattered across 12 different countries: Canada, the U.S., Australia, China, Germany, India, Ireland, Japan, Lithuania, Singapore, Sweden, and the United Kingdom.
Is Shopify owned by Facebook?
Shopify has partnered with Facebook since 2015 to provide merchants the best multi-channel commerce solution, and is one of the first commerce partners supporting this new, mobile-first shopping experience.
